Terms & Conditions

Please read these Terms and Conditions carefully before using our services or SMS messaging program. By contacting Valterra Landscaping, using our services, or opting into our SMS program, you agree to be bound by these terms.

Valterra Landscaping SMS Program: We send appointment reminders and responses to inquiries. Message and data rates may apply. You can opt-out by texting STOP at any time. For help, text HELP.

1. Program Name

Valterra Landscaping SMS Communications Program

This program is operated by Valterra Landscaping ("Valterra," "we," "our," or "us"), a landscaping services company.

2. Program Description

The Valterra Landscaping SMS Communications Program is a service-based text messaging program designed to facilitate communication between Valterra Landscaping and its clients. This program is used exclusively for operational and service-related purposes, including:

Appointment scheduling, confirmations, and reminders
Project status updates and progress notifications
Service estimates and proposal follow-ups
Seasonal service reminders (e.g., lawn care, irrigation, planting)
Responses to customer-initiated inquiries
General communication regarding your landscaping services

This program is intended solely for existing and prospective clients of Valterra Landscaping. Messages sent through this program are transactional and service-related in nature. We do not use this program for unsolicited marketing or promotional campaigns.

3. Message and Data Rates

Message and data rates may apply. The frequency and cost of messages depend on your mobile carrier plan. Valterra Landscaping does not charge any additional fees for SMS communications; however, standard messaging rates charged by your mobile carrier may apply.

We recommend checking with your mobile carrier if you are unsure about your messaging plan or potential charges. Valterra Landscaping is not responsible for any charges imposed by your carrier.

4. Message Frequency

Message frequency varies. The number of messages you receive will depend on your active projects, scheduled services, and your communications with our team. You may receive:

Up to a few messages per week during active projects or service periods
Periodic messages for appointment reminders and seasonal service notifications
Responses to your outbound messages to our team

We are committed to respectful communication and will not send excessive or unnecessary messages.

5. How to Opt Out (STOP)

You may opt out of receiving SMS messages from Valterra Landscaping at any time. To unsubscribe, reply STOP to any text message you receive from us.

After sending STOP, you will receive a one-time confirmation message acknowledging your opt-out request. You will not receive any further SMS messages from our program unless you re-opt-in.

To re-subscribe at any time, contact us directly at the information provided below, and we will re-enroll you with your consent.

6. How to Get Help (HELP)

If you have questions or need assistance with our SMS program, reply HELP to any text message. You will receive a response with support contact information.

You may also contact us directly using the support information listed in Section 7 below.

7. Support Contact Information

For questions, concerns, or assistance with our SMS program or services, please contact us through any of the following:

Valterra Landscaping

Email: info@valterralandscape.com

Website: www.valterralandscape.com

Our team is available Monday – Friday, 8:00 AM – 5:00 PM local time.

8. Privacy and Data Use

Your phone number and any personal information you share with us will be used solely for the purposes described in these Terms and Conditions and our Privacy Policy.

We will never sell, share, or disclose your phone number or personal information to third parties for marketing or promotional purposes. Your information is treated with the highest level of confidentiality.

9. Eligibility

By opting into our SMS program, you confirm that:

You are at least 18 years of age.
You are the account holder or have authorization from the account holder for the phone number provided.
You consent to receive text messages from Valterra Landscaping at the phone number provided.

10. Services Terms

Use of Valterra Landscaping's services is subject to separately agreed upon service agreements and contracts. These Terms and Conditions govern only our SMS communications program and general engagement with our company.

Valterra Landscaping reserves the right to refuse service to anyone for any reason at any time. We reserve the right to modify, suspend, or discontinue any aspect of our services or SMS program at any time with or without notice.

11. Limitation of Liability

Valterra Landscaping shall not be liable for any delays or failures in the delivery of SMS messages, which are subject to effective transmission by your mobile carrier. Carriers are not liable for delayed or undelivered messages.

To the maximum extent permitted by applicable law, Valterra Landscaping's liability arising out of or relating to these Terms and Conditions or our SMS program shall be limited to the amount paid by you, if any, for the service giving rise to the claim.

12. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting to this page with an updated effective date. Your continued participation in our SMS program after any changes constitutes your acceptance of the revised terms.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state in which Valterra Landscaping is incorporated, without regard to its conflict of law provisions.